Headquartered in Berlin, MEDIGO is a curated marketplace that simplifies the process of booking medical travel. We facilitate the searching, booking, and arranging of treatment abroad, offering personal assistance every step of the way. MEDIGO helps patients and healthcare payers who desire affordable treatment, shorter waiting times, or access to higher-quality facilities and doctors through over 900 health-providers in 36 countries. MEDIGO is supported by leading VCs such as Accel Partners and employs a driven team of 55+ people from 25 countries.
Our patient- and partner-facing Sales Team plays a vital role in MEDIGO’s success and is seeking talented and dedicated Sales Managers – English (m/f) – Medical Travel & Healthcare. The position is full-time (40 hours/week), available at the earliest possible date, and located in Berlin.
Your tasks
- Convince prospective patients in their decision making process about medical travel choices mainly via phone to ensure high levels of conversion
- Conduct qualifying outbound calls to patients to assess and nurture interest in our services, and pro-actively follow-up with our customers
- Support our inbound customers throughout their journey with all organizational steps until they complete their medical treatment (e.g. organizing visa, transportation, accommodation interpreters as needed)
- Act as an intermediary between patients and business partners (clinics, health insurers, facilitators and others) within the MEDIGO network
- Collect feedback from MEDIGO patients on their medical travel experience and ensure high levels of satisfaction
Your profile
- You speak English on a native level
- You have 2 years experience in a high-performance sales role
- You have very strong phone skills, and excellent written communication skills
- You approach problems with a solution oriented mindset
- You pro-actively follow up with clients, and are highly persistent but also patient and comfortable with a longer sales-cycle
- You are able to self-manage and work effectively both individually and in a team
- You are computer literate and familiar with Customer Relationship Management (CRM) and/or ticketing systems
- A medical background or travel industry experience is an advantage
- Strong interest in health matters and empathy in dealing with other people’s needs
Our offer
- Starting base salary of 24.000 Euro annually plus generous performance-based monthly bonus
- Develop your skills within an ambitious, professional, and supportive team that is passionate about disrupting the medical travel industry
- We have a career plan in place – if your performance is great, we will make sure you get new tasks and responsibilities in a patient or partner facing role
- A modern and light office loft ( https://www.theguardian.com/commentisfree/2016/jul/12/amazon-are-these-worlds-coolest-offices ) (with a 100m2 rooftop terrace!) in Berlin-Mitte with lots of parks and nice cafés nearby. Join us for knowledge-sharing workshops, free German classes, sports activities, and regular team events
- Be part of a booming industry in an innovative, international company that raised 16 million Euro to date from worldwide known VC’s