Job Type: Full-time

Location: Berlin

• You will be the main contact person for all matters related to office management.
• Work closely with finance and HR to evaluate and define guidelines, policies, and processes, and ensure smooth operations for all new and existing employees.
• Assist in arranging and setting up office layout and everything needed for world-class office space and environment.
• Maintain records on all office equipment and manage procurement and repairs for the relevant assets.
• Be our service provider liaison, coordinating deliveries and services with external partners.
• Evaluate all office activities in regards  to necessary safety requirements and ensure we are up to date and compliant with the most relevant workplace safety standards.
• Coordinate training, certification, and internal first aid and fire safety documentation.
• Work as part of a team to organize excellent events and provide great experiences and surprises that delight people.

• Strong time management skills and the ability to multi-task and prioritize well.
• Very good organizational, project management and problem-solving skills.
• Strong people skills and a personal commitment to quality and customer service.
• Ability to build strong and lasting relationships with external suppliers and stakeholders.
• Ability to read, write and speak English at a fluent level.
• Experience within the area of workplace, office or facility management a plus.

• Work with a highly motivated, experienced and professional team with a proven track record.
• Enjoy a beautiful modern office in the heart of Berlin.
• Benefit from a respectful, open minded and outcome-driven culture.
• Get a fair pay indexed on the company’s success.
• Have the unique opportunity to make an impact on a fast-growing company.

Job Type: Full-time

Location: Berlin

Job Type: Full-time

Location: Frankfurt am Main

For the Professional Services department in our company State Street Global Exchange (Europe) GmbH in Frankfurt (Solmsstrasse) we are looking for a Business Implementation Consultant / Business Analyst (m/f) – Job ID R -589367 .

The Business Implementation Consultant / Business Analyst is responsible for all aspects of delivery of the brand new State Street’s front-to-back platform, as well as Charles River Development’s software, CRIMS, and State Street’s investment compliance suite MIG21 / GX Compliance to our clients in EMEA and worldwide. The candidates will have to leverage their business expertise (focused on investment compliance for the start) to become a product expert in a short amount of time and remain up-to-date as product and industry changes require. We offer jobs at both Business Analyst and Senior Business Analyst levels.

The ideal candidates will either already have or need to develop a mixture of asset management/business knowledge, business analysis, project experience, relationship management and implementation experience. They will be comfortable running a challenging implementation project, dealing with all the associated issues, either individually or as part of a larger team. This role assumes some knowledge of database systems (preferably SQL) and understanding of technology.

Major Responsibilities

• Deliver and manage the day-to-day basis implementation projects for State Street’s clients
• Analyze business processes, document business and technical requirements, convert business requirements into functional specifications
• Implement and parametrize a comprehensive software solution (based either upon CRIMS or MIG21) and/or compliance rules that model all necessary internal, investor, and legal requirements from both business and IT perspectives; ensure that the client’s needs are understood and documented
• Visit national or international customers from time to time on-site to deliver consulting services in the forefront (including best practices, business workflow, and training)
• Work closely with the project managers, business users, quality assurance, developers, and other technology professionals to ensure that projects are completed on time and in budget
• Maintain a general awareness of industry changes and trends
• Level of responsibility will increase together with the level of seniority the candidates possess

Education, Experience and Skills

• Bachelor’s degree in Business, Economics, Information Systems, IT or related fields; a professional certification is an advantage but not a must-have (e.g. CFA, CRCMP, PMP, FRM)
• Ideally about 1-3 or more years experience within investment financial industry (e.g. asset management); alternatively a similar track record with an emphasis on logic-based coding of business rules and/or systems implementation and/or financial or technology consulting
• Ability to understand and decipher prospectus, investment policies, practices and procedures, and other client requirements related to fund management and translate all requirements into logic-based rules and workflow processes
• Solid knowledge of major security types, including domestic and international equities and fixed income instruments, derivatives, and other holding types that typically constitute a mutual fund or a financial index
• Knowledge of regulatory requirements is an advantage but not a must-have, e.g. UCITS, AIFMD, MIFID II, as well as key market best practices, such as IBOR, ex-ante and ex-post, front / middle office
• Some experience dealing with users or clients from either a technical or business area
• General knowledge of databases and SQL, understanding of relational database tables and structures; working experience with data mapping and data modelling is an advantage but not a must-have
• Very good presentation skills in English; German skills beneficial
• Eagerness to develop project management skills
• Organized, self-motivated, deadline and solution oriented
• Ability to build and maintain positive relationships with both peers, management and clients
• Ability to travel from time to time to clients and consult them on-site

Job Type: Full-time

Location: Berlin

The eBay Classifieds Group (eCG) is an innovative global leader in online classifieds. Our sites help people find whatever they are looking for in their local communities – whether it is a car, an apartment, a concert ticket, financial services or a new phone. Every connection made or item found makes a difference by creating a world where people share more and waste less. We have ten brands that span the globe offering online classifieds in more than, 1000 cities around the world.

With more than 250 million active users and hundreds of millions of active product listings, eBay is the world’s most vibrant and dynamic online marketplace.

eCG is always looking for talented, high-energy, self-motivated, committed individuals who are passionate about their work. Our team members enjoy a challenging environment that places the highest value on innovation, accountability and playing to win. Our culture is based on open and honest communication, respect for other points of view and a spirit of fun.

Passionate about analytics? Excited about turning data into meaningful business insights? We are looking for a talented analytics leader to develop and grow a new team in the eCG Motors team in Berlin.

Description

This role in the Motors team will take a data-driven approach to objectively informing product and process decisions critical to success of creating a world class user experience and to achieving our commercial objectives. Reporting to the Director of Product & Design organization, you will lead a team of product analysts focusing on identifying and solving user experience, commercialization, and product issues by turning data into actionable insights. Curious, analytical, hypothesis-driven and fluent with data tools and sources, you will challenge of our understanding of our users and customers and be a key contributor in creating solutions. As a player-coach, you will have a passion for developing and growing the individuals on your team while driving your own projects.

Responsibilities

• Drive for results. Structure complex ambiguous consumer experience & commercial performance questions. Lead the data analysis and hypothesis iteration to create actionable insights
• Support product development with iterative testing to achieve the best possible user experience
• Grow People and Team: Coach, manage and mentor the product analysts on the team.
• Analyze trends within and across countries to uncover potential revenue opportunities
• Scale analytics best practices throughout the team and align with best practices in eCG
• Continually improve your knowledge of analytics tools, methods, our customers, business, and markets
• Perform ad-hoc analysis to support the business as needed

Minimum Qualifications:

• Excellent communication (written/verbal) and presentation skills in English; comfortable communicating with both senior management and entry level staff
• Bachelor’s degree in Mathematics, Computer Science, Business, Engineering or other quantitative field
• 4-7 year track record (or equivalent) in using data to facilitate and influence product and or business decisions; including professional experience in a global organization
• Highest proficiency in PowerPoint and more generally delivering effective presentations
• Exceptional attention to detail and strong knowledge of data methods
• Team-oriented; eager to build positive and productive relationships with a variety of stakeholders
• Experience managing direct reports or indirect people management across a matrix organization
• Experience manipulating large data sets, interpreting data trends and using a multitude of disparate data sources and tools
• Comfortable in ambiguity, shift priorities quickly, while maintaining a high degree of organization and control
• Proficiency in at least one data querying language (SQL, Hive, etc)

Preferred Qualifications

• Hands on experience with one scripting language (R, Python, Java, etc)
• Basic knowledge A/B testing
• Experience applying statistical modelling to drive business decision making

What we offer:

• Dynamic, international teams with very skilled personalities, a passion for e-commerce, professionalism and a good sense of humor.
• The chance to work closely with other teams in eBay across Europe, North American and APAC.
• High team autonomy and agile environment
• A competitive salary, benefits and an excellent working environment.
• Silicon Valley amenities, such as iPhones and MacBook Pros, crazy high spec dev machines and very nice office facilities.
• An opportunity to build applications, which will be used by millions of people globally.

Job Type: Full-time

Location: Frankfurt am Main

When leading companies choose Google Cloud it’s a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud is changing the way the world uses cloud computing by allowing customers to use our infrastructure. In this role, you will use your knowledge and leadership of product management, industries, software and cloud computing to design solutions and take them to market. You will also help drive awareness of our solutions at leading industry conferences and Google events, using your enthusiasm, technical and business depth, and excellent presentation skills to help our partners to understand the benefits of Google Cloud, and how it can drive business growth and customer success.

You’ll become a trusted advisor to our partners and prospects assisting them them get as much value out of our Platform as possible. Sales Engineers should be a strong ally to the Partner Manager in every situation, using both their technical and business skill sets to operate as efficiently as possible. You will ensure that Customer and Partner success remains paramount.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

Responsibilities

• Work with Partner Managers to identify and recruit partners in the market that can deliver innovative solutions to our customers, built on top of Google Cloud (Google Cloud Platform and G Suite).
• Develop our partners’ technical teams with both sales and technical competencies, so that they can be successful in the market.
• Keep partners up-to-date with product and technical knowledge and market differentiators.
• Work with partner technical representatives in opportunities and projects, complementing their skill and guaranteeing high quality customer deliverables. Advise on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution providing “best practice” advice to customers and partners to optimize Google Cloud effectiveness.
• Act as a technical advocate within Google for our partners in order to help provide feedback from the field, as well as to present on their behalf.

Qualifications Minimum qualifications:

• Bachelor’s degree in Computer Science or a related technical field or equivalent practical experience.
• Experience serving in the capacity of a technical sales engineer in a cloud computing environment, or equivalent experience in a customer and/or partner-facing role (including working as a member of a professional services, solutions architect or systems engineering team).
• Ability to speak and write in English and a local language (German, Arabic, Italian, Polish, Romanian) fluently and idiomatically.
• Ability to travel up to 40% of the time as required to visit partners across a defined geographic territory.

Preferred qualifications:

• Experience in, and understanding of, data and information management, especially as it relates to big data trends and issues within businesses. Experience using and/or managing databases.
• Experience working with Linux. Experience with software lifecycle and build tools as well as experience architecting and developing software for scalable, distributed systems.
• Experience architecting and developing solutions for scalable, distributed systems.
• Knowledge of enterprise networking and identity management systems. Knowledge of Big Data, PaaS, SaaS, IaaS, public cloud, and related industry and technical concepts, as well as working knowledge of web application development platforms and related technologies.
• Ability to craft a compelling message and tailor it for a given audience. Ability to mix deep technical expertise with simple, everyday language to deliver a story that is memorable and useful.
• Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud technology space.

Job Type: Full-time

Location: Berlin

We are The Mobile Bank.
Our vision is to build a bank the world loves to use.
Technology and design empower everything we do

N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has more than 200 employees and more than 300.000 customers in 17 countries. N26 has raised more than $55 million from investors including Li Ka-Shing’s Horizons Ventures, Battery Ventures and Valar Ventures, in addition to members of the Zalando management board, Earlybird Venture Capital and Redalpine Ventures.

We are expanding more and more in Europe and are therefore searching for a native French speaker with fluent English for the Customer Service Agent role (full-time) keen to be part of N26’s exciting development.

Is communication and direct, professional customer service your passion? Are you willing to start a successful career? Here’s your chance to take Customer Service to the next level!

YOUR ROLE

• Acting as first point of contact for new and existing customers
• Answering inquiries with the latest CRM tools
• You are mainly responsible for communication across all channels (phone, email and live chat)
• Leading video chat calls for verification of user identification documents and security features using an external tool, as part of account creation process
• You are interested in rules of end-user verification, data protection and fraud prevention
• Detecting, documenting and preventing fraud attempts
• You collect customer feedback and redirect it internally in order to improve our user facing processes

YOUR PROFILE

• Your strength and passion is communication – perfect both in writing and orally
• You love direct contact with customers
• You are stress-resistant and always remain calm and friendly
• You are a native speaking French with good knowledge of English
• You are reliable and punctual
• At best, you have already worked in the financial services industry (FinTech, banking)
• Experience with CRM tools is a plus (e.g. Salesforce)
• German is a plus

WHAT WE OFFER

• High degree of autonomy
• Crucial role in a highly motivated, talented team
• Flat hierarchy and open communication
• A stack of the most modern technologies
• Probably the best cup of coffee in the neighbourhood

Sound good? Send us your application online (https://n26.com/jobs/138142/?gh_jid=138142), and we’ll get back to you soon.

Job Type: Full-time

Location: Berlin

As a Customer Service Executive (Dutch Speaker) at Booking.com, you will act as an intermediary between the customers and accommodations by handling a variety of inquiries. This is a full-time (40 h/week) position in scheduled shifts.

Our next starting date is January 2017.

Main Responsibilities

• Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail;
• Delivering high level of customer service;
• Actively participate in various projects within the department;
• Promote the Booking.com culture within your colleagues.

Our ideal candidate:

• Has excellent communication  and problem solving skills;
• Takes responsibility and ownership;
• Is passionate about helping customers;
• Fluent in both written and spoken English and Dutch;
• Available Full-time (40 h/week) and flexible in work schedule;
• In possession of a valid work-permit for Germany.

What Booking.com will offer You:

• A gross salary of EUR 1785,- based on 40 hours per week;
• International working environment;
• Convenient office location in the center of Berlin;
• 25 holidays per year on full time bases;
• Quarterly Bonus Plan 12% of your salary, based on set targets;
• 25% Premium pay for hours worked after 8 pm;
• 60% Premium pay for hours worked on the Weekend;
• Free meals.

Interested? Please upload your CV in English.

The hiring company Bcom Customer Service Center Germany GmbH is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Germany. Bcom Customer Service Center Germany GmbH is looking for a Customer Service Executive – Dutch. Booking.com BV is the company behind Booking.com, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s newly established Accommodation Marketing Services division. All references to “Booking.com” refer to Booking.com BV.

Job Type: Full-time

Location: 10178 Berlin

At Mambu we believe that people and businesses all around the world should have easy access to financial services to help them pursue the opportunities they see.

We help FinTech innovators, banks, and microfinance institutions to deliver essential banking services to individuals and emerging enterprises around the world.

We do this by providing world-class banking technology built in and delivered via the cloud, that’s simple, affordable and flexible for any financial institution tackling any market opportunity.

To continue our success story we are looking for an enthusiastic Key Account Manager who is passionate about ensuring our customers satisfaction and retention.

What you’ll be working on:

• Building strong and long-lasting relationships with Mambu’s key existing customers (Over 50K EUR ARR)
• Engaging with executive sponsors, stakeholders and with the whole customers’ ecosystem
• Driving customer retention
• Identifying relevant new projects and growth opportunities
• Acting as a main contact and escalation point for our customers
• Providing customers with periodic updates on new Mambu releases via seminars and product demos
• Registering and escalating customer requests for additional features
• Liaising with our engineering team
• Managing Mambu’s reference program, turning customers into Mambu ambassadors
• Keeping up to date on the evolution of the customers’ ecosystem, their industry and our competitive landscape

You need to have:

• Several years of experience in sales and account management
• Experience in sales of complex technological products
• Proven record of successfully managing long-term relationships with large accounts at all organizational levels
• Ability to work across geographic and cultural boundaries
• Ability to work with complex sales, involving multiple stakeholders, buyer purchasing decisions and potential partners/affiliates involved in the ecosystem
• Outstanding written and verbal communication skills

It would be great if you also had:

• Experience working with other SaaS companies
• Outstanding organization and problem-solving skills
• Ability to speak an additional language other than English

Why Mambu?

• Launched in 2011, we already work with more than 130 institutions in over 30 countries around the world and we’re just getting started
• Our clients include P2P platforms, SME lenders, traditional banks, microfinance organizations, consumer lending and digital banking organizations who are all looking to either service unreached markets or disrupt the traditional world of banking.
• We are an international, disruptive technology start-up with a unique mission
• We offer competitive, fair salaries and benefits and we also let you pick your favourite hardware pack!
• We believe our team comes first, then our customers, then our shareholders.

Job Type: Full-time

Location: Berlin

Connected Retail is a Software as a service (SaaS) business focusing on connecting brick and mortar stores to the platform. As Data Analyst in Connected Retail you will contribute to further development and growth of our business of connecting offline partners to Zalando platform. Guide business decisions for senior management and stakeholders by preparing and presenting meticulous data analysis that involves large volumes of data and spans multiple domains of our business
WHERE YOUR EXPERTISE IS NEEDED

Conduct highly reproducible exploratory or inferential analysis from markedly disparate sources to guide business decision making for the different stakeholders at Zalando – Connected Retail unit, the management, other Zalando units

Work with large, complex data sets on various domains, i.e. sales, account management, assortment, finance, product itself and recommend optimization actions/projects based on operational and commercial KPIs

Contribute to automation of data collection, transformation and serving processes for the dashboards and periodic reports which are provided and cooperate with the product, tech and business intelligence teams to ensure highest data transparency and ease of use

Support the team on projects, i.e. conduct deep dives into various data and deliver analysis in tight deadlines to bring our expertise to the next level

Produce and communicate reports on a weekly basis, process requests from stakeholders and provide transparency, timely communication and call for action on the operational/commercial KPIs, ensuring target achievement and top performance of the unit

WHAT WE’RE LOOKING FOR

Analytics: A minimum 2 to 3 years of work experience in the function of analytics, controlling or business intelligence. Great analytical skills to deliver a strong data-driven performance as well as knowledge in business processes and KPIs. A degree (Bachelor, Master, MBA) in Economics, Statistics, Business Administration, Engineering, or its equivalent.

Tools: strong SQL knowledge (experience with Presto and Spark SQL is a plus). Experience with Python (Numpy, Pandas, Matplotlib) or R (Tidyverse) as well as in building rudimentary data pipelines with Airflow is highly desirable. Familiar with AWS and Google Cloud.

Industry: Interested in merchant and vendor management, especially in business/services/products related topics. Good market overview and drive for excellence.

Communication: You have excellent communication skills in English and are able to drive projects autonomously, keeping tight deadlines and managing multiple stakeholders. German is a plus.
Team Spirit: Our team is important to us, so not only should you be able to work independently (because it drives you to peak performance), at the same time you are a great team player. You take being a role model seriously and always display a positive attitude.

PERKS AT WORK

A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
Mentoring and personal development opportunities and an international team of experts
Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT CONNECTED RETAIL

The digitization of retailers’ stores and their integration with Zalando is a further step towards the best possible shopping experience for our customers. With a larger network, we can improve the availability of products and sizes in the Zalando fashion store and local stores in the future. In the long run, Zalando customers can benefit from this approach, such as location-based delivery or same-day delivery. Currently, partners can become part of Zalando Connected Retail by digitizing their inventory from local stores and processing orders via Zalando’s platform.

Job Type: Full-time

Location: Hamburg

Ahrenkiel Tankers is a technical ship management company and subsidiary of Ahrenkiel Steamship located in Hamburg, Germany, managing the fleet of selected customers. Our focus is on oil, product, chemical and gas tankers. As a company that is part of the MPC Capital Group, we offer our customers crew and commercial management via our partners, as well as investment management and access to the financial market via the MPC Capital Group. Together we continually strive to supply efficient and high-quality ship management services to our customers.

Your profile:

• You have professional experience in the shipping industry
• Ability to work as part of a team with people of different nationalities
• We require very good knowledge of written and spoken English
• Good knowledge of MS Office is essential
• You enjoy working independently and are well-organized

Your tasks:

• Certificate handling
• Organisation of services, technical or otherwise
• Invoice checking
• Travel arrangements for superintendents / service personnel and Visa organisation if required
• Ships mail in cooperation with Nautical and Purchasing departments
• Ship data administration
• Coordination and cooperation with all other departments
• Provide administrative support to HSEQ Team

We are currently looking for a HSEQ Assistant (m/f/d) to join our team at our office in Hamburg.