Patient Care Adviser & Team Leader

May 8, 2017

Welcome to MedBelle! We are a young, innovative Berlin-based startup revolutionising the private healthcare industry who are seeking new talent to join our team!

Are you a motivated individual who enjoys a fast-paced working environment, exciting new challenges and want to be part of developing a company right from the start? We seek a natural leader with an entrepreneurial spirit that can build, train, motivate and inspire our UK Sales Team here in Berlin.

Your Responsibilities

  • Developing, coaching, monitoring and motivating a team of up to 6 people
  • Onboarding new team members, teaching our sales process and selling our vision while always leading by example
  • Conducting monthly performance and people management reviews as well as weekly one-on-ones and team training sessions
  • Organising knowledge and proper documentation of processes and policies while driving process innovation and pushing initiatives to improve customer experience and satisfaction

Your Profile

  • Experienced Team Leader having worked within a sales/customer care environment for at least 2 years
  • Great communicator who is able to use tailored communication styles to influence different personalities and understand team dynamics
  • We want leaders that have a flare for reporting, analysing data and using their findings to identify areas of improvement that will shape their approach to managing their team
  • Constantly looking for ways to streamline processes and improve service
  • Comfortable working with targets and always striving to exceed expectations
  • Flexible and always willing to find solutions to problems and adapt to changing systems and processes
  • Fluent in English both verbal and written (no German language skills required)

If you are ready to take on this exciting new challenge, apply now. We will hold interview days in the second week of May.