Job Type: Full-time

Location: Munich

Responsibilities would include but are not limited to:

• • Promote tyntec’s services (enhancements, updates, new initiatives, maintenance) through the relationships you have fostered within assigned accounts leading to renewal and potential for new business
  • Facilitate a seamless customer on-boarding process, ensuring a smooth ‘go live’
  • Develop and execute sales strategies to capture business opportunities with customers at day-to-day and executive level
  • Conduct proactive sales activities, including needs assessment, proposal development, proposal presentation, order negotiation and post-sales services
  • Anticipate customers’ requirements and possible challenges – make our customers successful
  • Identify potential issues within the accounts and work with the wider business to take timely and effective action to find solutions
  • Proactively monitor service usage and customer satisfaction and address gaps against targets
  • Contribute to the achievement of company goals, growth and profitability targets
  • Represent tyntec at industry events and conferences

The ideal candidate should have the following profile:

• • Ability to initiate, establish and maintain executive level rapport with prospective and existing customers
  • Have a proven track record of meeting and exceeding targets
  • Possess the ability, attitude and energy to create and deliver new business opportunities with existing customers
  • Comfortable in a fast-paced environment and able to switch between strategic and operational activities frequently
  • Creative thinker with the ability to troubleshoot issues quickly and effectively
  • Extremely well-organized and analytical with an ability to work well under pressure
  • Strong team player as well as a proactive individual contributor
  • Fluent in English and willing to travel internationally

What tyntec can offer you:

• An international working environment with English as the company language
• Fast-paced, friendly workplace, where each and every contribution counts
• Flat hierarchies, open communication channels and flexible working hours
• Internal and external personal and professional opportunities for further development