Job Type: Full-time

Location: Berlin

Our client, a bank institution of a famous automotive company, is looking for a new member for the BeNeLux collection team in Berlin. Would you like to become a part of an international team in the heart of Berlin?

Belgian Collections Professional (m/f) Flemish/French/Dutch, Berlin

Your Responsibilities:

• responsibility for the customers on the Belgian market
  • daily contact with company customers via telephone or email
  • administrative tasks, such as processing of appointments and other debtor information in the system
  • competently following up on the process regarding formal notices
  • helping customers to reach a payment arrangement
  • verification and execution of risk reducing actions

Required skills and experience:

• bachelor or higher degree in economics, banking or accounting is desirable
  • experience in credit collection, ideally in a bank environment
  • experience in working in a customer service environment will be a plus, but not necessary
  • great negotiation and interpersonal skills
  • fluency in Flemish/French/Dutch and English

Benefits:

• challenging work in an international environment of a company awarded as “Great place to work 2016”
  • 30 days of holiday
  • assistance with your relocation (help of a relocation agency, tax advisory agency and real estate agency)
  • 3 months of paid accommodation at the beginning of your work contract
  • guaranteed places in kindergarten/preschool for your children
  • opportunities to grow inside the company